Orders will be processed and shipped within 3 business days and will include tracking.
Refund Policy
Return Requirements
Products must be unused, unopened, and in their original packaging.
Returns must be initiated within 14 days of the delivery date.
Customers are responsible for the cost of return shipping and must provide a valid tracking number.
How to Start a Return
Email our support team at info@colognebutter.com with your order number and reason for return.
We will provide you with the return address and instructions.
Once your return is received and inspected, we will process your refund to your original payment method.
Important Notes
Shipping costs are non-refundable.
Refunds may take 5–7 business days to appear on your statement after processing.
We do not accept returns on used products for hygiene and safety reasons.
Cancellation / Return / Exchange Policy
Orders can be canceled before shipment has been processed and mailed out.
We honor exchanges if we're notified within (7) business upon receipt of your order.
contact us at: info@colognebutter.com